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Wakeman Launches AI Answering Service for Trade Contractors

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Business Ops

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Wakeman, a product of Fabricate LLC, launched an AI answering service on September 28 built specifically for plumbing, HVAC, electrical, roofing and restoration contractors. The service answers calls when your team can't pick up. It responds using your business name and texts job details directly to the owner. Plans start at $149 per month.

Nearly half of all calls to home-service businesses go unanswered, according to 2026 data from Invoca. Many shops are losing jobs simply because no one picked up the phone.

Test the service with your busiest phone hours first. See if it captures more jobs than voicemail alone.

Key Takeaways:

AI answering service answers calls in your business name for $149 monthly
48% of calls to home-service businesses reach no one, per Invoca data
Service texts job details to owners after handling customer calls

Sources:

Wakeman / Fabricate LLC
Invoca

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HVACR Wholesale Distribution Supports 101,000 Jobs, Study Finds

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Anchor Heating & Air Ranks No. 851 on Inc. 5000

HVAC Distributor Revenue Up 6.7% in July